The aim of PALS is to resolve any problem or concern quickly. If you are unhappy with any aspect of the service that you have received from us you can contact the Patient Advice and Liaison Service. See below for details:

• By ringing the PALS number based in the Patient Relations Office Tel: 0113 2067168
• By contacting the matron or manager whose number is displayed on the "We're here to help" posters in wards and departments. Site matrons can be contacted at evenings and week ends and over bank holidays. Their numbers are also included on the posters
• By e-mailing patient.relations@leedsth.nhs.uk
• You can provide feedback via the suggestion boxes that are placed around the hospital

If you would be interested in being involved in helping us to improve our services please get in touch on telephone 0113 206 6785.