The Leeds Teaching Hospitals NHS Trust

Comments, concerns and feedback

It is hoped that the information here will be of assistance to you, but if there is any point you feel has not been covered or if you experience any difficulties then please do contact our Bereavement Services team on the telephone numbers below:

St James' University Hospital - 0113 206 4312 (10am-4.30pm)
Leeds General Infirmary - 0113 392 3313 (10am-4.30pm)

If you have any comments on the service you have experienced through your contact with the Bereavement Services team then please call and ask to speak to the Bereavement Services Manager. If you would prefer to provide your feedback in writing then please write to:

Bereavement Services Manager
St James’s University Hospital
Beckett Street
Leeds, LS9 7TF


Alternatively the Patient Advice and Liaison Service can also help and support you. The staff will be happy to listen to your questions or concerns and ask the appropriate member of the Trust staff to contact you to talk through and resolve these as quickly as possible.

If you have positive feedback regarding any part of your experience, PALS can pass this on to the teams involved.

PALS can also assist you in making a formal complaint. PALS can be contacted by:

Telephone: 0113 206 6261 (Monday - Friday 9am-4.30pm)
Outside of these hours please leave a voicemail on: 0113 206 6261

Leeds Maternity Voices

Leeds offer a survey for parents who have experienced the loss of their baby/babies during pregnancy or shortly after birth. If you feel you would like to complete this survey, please click here.