LASER Department mission statement

We aim to understand what your expectations from your treatment are, taking time to explain proposed treatments side effects and outcomes.

It may not always be appropriate to proceed with treatment following your consultation.

In order to get the best possible outcome from your treatment, you need to understand that there is a partnership between you and the LASER team.

By attending for LASER treatment you are agreeing to:

Attend at the required time interval

Abide by your treatment guidelines (suncare etc)

Arrive promptly to your appointment (to allow your skin to settle, you may need to attend Medical Photography etc). If you are late you may not receive treatment.

If you do not attend your face to face appointment or your prior arranged telephone consultation, and fail to contact the department, you will be discharged back to the care of your GP.

If you cancel two consecutive appointments you will also be discharged back to the care of your GP as per the trust policy.

We aim to treat you within a timely manner within your appointment time. Occasionally we may need to seek the advice of a clinician who may not be in the clinic at the time. At busy times you may experience a delay but we will keep you informed of a realistic timescale.

The demand for LASER treatment funded by the NHS is extremely high and we are rarely without a waiting list, especially following Covid 19. If you need to cancel or amend your appointment please do this as soon as possible to allow us to allocate your appointment to another patient. We are often unable to fill short notice cancellations or no show appointments.