Family support workers
These members of the team are here to help look after parents and families staying on the ward. They are funded by the ‘Candlelighters’; our local charity.
They aim to support parents in any way they need. They provide practical help - for example in sitting with your child whilst you take a break; making sure you get something to eat and drink, or just a bit of ‘time out’. They help to look after the bed space and the parents’ kitchen - ask them if we run out of tea or coffee or washing up liquid! They can tell you about the facilities we have for parents who are resident on the ward - and make sure you know your way around.
They also provide an ‘ever ready ear’ - and like all the team, are ready to listen to your concerns and provide support at difficult times.
They work closely with our ‘dinner ladies’ - also funded by Candlelighters, and you will recognise them all by their bright pink T-shirts!