The Leeds Teaching Hospitals NHS Trust

#Hellomynameis campaign takes off at Leeds Teaching Hospitals

8 July 2014

Hundreds of staff across the Leeds Teaching Hospitals have already signed up to support Dr Kate Granger’s #Hellomynameis campaign.  Kate, a registrar in Elderly Medicine at St James’s University Hospital, is also a patient in the Trust who has been bravely fighting terminal cancer. She has become an international inspiration for her work to promote improvements to the experience of patients. #Hellomynameis was founded on the idea that a friendly introduction is much more than common courtesy. It is about making a human connection, beginning a therapeutic relationship and building trust. It should therefore always be the starting point for interactions with each and every patient. By signing up, NHS staff agree to:
  • Always introduce yourself to patients and visitors
  • Treat them as you would a member of your own family or friends
  • Always see the person behind the condition
  • Treat people with respect and dignity 
Dr Yvette Oade, Chief Medical Officer of the Leeds Teaching Hospitals, was one of the first to sign up in support of  the Leeds campaign.  She said: “We’re thrilled to be involved in the #hellomynameis campaign which fits with our strategy of ensuring the care we deliver is patient-centred and compassionate. “Kate has been to speak to the Trust Board and is talking to our staff at a number of open meetings across our hospitals to share her experiences. “I’d like to extend my personal thanks to Kate for agreeing to work with us. I’m confident the roll-out of #hellomynameis will make a real difference to the experience of patients visiting our hospitals.”