The Leeds Teaching Hospitals NHS Trust

Compassion in Practice award for A&E nurse Kirsty

26 September 2014

Kirsty Roberts, a staff nurse in the Accident and Emergency Department at Leeds General Infirmary, has been formally presented with her Janet Whitaker Award for Compassion in Practice.

Each year a deserving nurse at Leeds Teaching Hospitals who has qualified in the last two years is eligible for the Award, presented in memory of the late Janet Whitaker, a former member of staff at the Trust.

Kirsty was nominated by Senior Charge Nurse Robin Darby and Sister Jane Pilkington, who were impressed by numerous examples of the compassion she has shown to patients and families in often difficult circumstances, as well her popularity with patients, evident in the number of times she is mentioned in thank you cards received by the department.

In nominating Kirsty for the award, Robin particularly cited an incident he has witnessed with the family of a dying man. “The explanation and compassion that was shown to the family and the care and dignity Kirsty maintained in the patient’s final few hours of life was one of those special and privileged positions that we all as nurses hope is delivered every time,” he said.

"Kirsty's soft words of clarification to the family at that difficult time and the reassurance she was able to give made me proud as a manager to have such a caring and compassionate nurse within our midst."

Gwen Peel, who visited the A&E Department to hand over the special badge that goes with the Janet Whitaker Award, told her: "Your nomination was absolutely brilliant and really stood out as a fantastic example of compassion in practice. You are an inspiration to all your colleagues and I hope you will share the work you do with them."

Kirsty, who qualified just under two years ago, said: "It's really nice for me and the whole department to be recognised in this way because  people often thinking nursing happens on wards and this it shows that care and compassion is also important in a setting like A&E even though patients are only with us for a short time.  I’m really pleased and proud to win the award even though I feel I have only been doing my job!"