The Leeds Teaching Hospitals NHS Trust


Leeds Teaching Hospitals is a great place to work according to staff

24 February 2020

Leeds Teaching Hospitals NHS Trust, which operates the city’s seven hospitals, is a great place to work according to the latest NHS Staff Survey results.

The survey, which is sent to every single employee of the Trust, looks at eleven key themed areas to identify where organisations are performing well and where improvements need to be made. They are:

  • Equality, diversity and inclusion
  • Health and wellbeing
  • Immediate managers
  • Morale
  • Quality of appraisals
  • Quality of care
  • Safe environment - bullying and harassment
  • Safe environment - violence
  • Safety culture
  • Team Working
  • Staff engagement

Leeds Teaching Hospitals performed better than the national average for acute trusts across all of the above themes, particularly excelling in quality of care, with 91.5% saying that their role makes a difference to patients. The Trust performed better than the national average in all three areas including 83.2% of respondents being satisfied with the quality of care that they provide.

Of the organisation’s 18,000 employees, 7,313 people filled out the survey which equals a 42% completion rate (4% higher than last year) and provided a detailed look at the working lives of colleagues in all types of job roles including office-based and managerial staff, estates and facilities teams, scientists, doctors and nurses, and more.

Jenny Lewis Director of Human Resources and Organisational Development says: “We are very pleased with the overall outcomes for the Staff Survey 2019 with the organisation performing better than the national average in all areas.

“There is a lot of fantastic work happening across our hospitals but we know that there are some areas that we need to focus on. For the past year we have used results from the Staff Survey and our Friends and Family tests to develop our People Priorities in order to tackle these areas. It is encouraging to see that we are focussing our intentions in the right areas, supporting us in our ambition to be the best place to work with the most engaged workforce in the NHS.”

Chief Executive Julian Hartley said: “I am very proud of our NHS workforce here in Leeds. It is fantastic to hear that staff feel that the Trust is a good place to work and the results of this survey are a celebration of their incredible dedication and hard work.

“There is no quick fix to getting staff engagement right - it has taken a lot of hard work from teams across the Trust working together to create a culture which empowers individuals to feel supported in their work and to achieve their goals.

“We’ve got some fantastic examples of how we ‘go the extra mile’ including supporting people into work through our employability programmes, celebrating and supporting diversity and inclusion, raising aspirations with our current and future workforce through training opportunities, supporting staff with their health and wellbeing, and striving to provide a safe working environment.”