Goals and priorities
The best for patient safety, quality and experience
We want to provide outstanding care for our patients, so we will continue to use The Leeds Way to inform our decisions, creating a truly patient-centred culture across our hospitals. We will continue to systematically improve our services, designing them to meet patients’ needs, using the Leeds Improvement Method.
We already agree priorities to improve quality each year, so now we will develop a comprehensive quality strategy for our hospitals over five years. Where we are not yet meeting the core standards set out in the NHS Constitution, we will work to improve in line with these important commitments.
We are making a major investment in our nursing workforce, to recruit and retain the right number of the very best staff. We have comprehensive development programmes for nursing including the flagship Excellence in Practice award.
The best place to work
We will work to ensure we are the most engaged workforce in the NHS by 2025 because we know an enthusiastic, motivated workforce is most likely to provide outstanding care for our patients.
This starts with getting the basics right, ensuring people have the right training, tools and environment to do their job well, and ensuring people are valued and free from discrimination.
Our strategy will see us invest in digital technology, the healthcare environment, and staff health and wellbeing. We are already working hard to get the right numbers of clinical staff through effective recruitment and retention and by developing new roles such as nursing and physician associates and we will continue this as a priority.
Empowering our people is central to The Leeds Way, we know those closest to the work are the ones who can improve best and we are committed to giving our people the skills to do this through the Leeds Improvement Method.
Seamless integrated care
We will work with our partners to provide person centred care in our hospitals, in the community, and at home. This means empowering patients, ensuring they have access to preventative services, and supporting them to feel confident about managing their own health and care, where it is appropriate.
Our services will become ever more data driven and responsive to local needs through the application of population health management for example working with partners to support people living with frailty to remain living independently in the community.
Digital technology will transform our outpatient services, providing flexible access to specialist care outside hospitals and reducing face-to-face consultations by a third over the next five years. Technology will also enable collaboration between clinicians. As a teaching hospital, with many specialised services, we will increasingly support effective clinical networks.
Across West Yorkshire and Harrogate, we will continue to build a sustainable system of health and care, working as part of the West Yorkshire Association of Acute Trusts to ‘level up’ hospital services and reduce variations in quality.
Centre of excellence for research, innovation, education and specialist services
Our aim is to deliver world class outcomes in our specialist services, providing leading edge innovation in diagnosis, treatment and care. Our strong partnership with the University of Leeds and wider partnerships with academia, commissioners and other specialist centres all contribute to this aim.
It is well-evidenced that hospitals actively engaged in research have better patient outcomes and more positive patient experience. We will ensure all our patients are able to participate in and benefit from research. We are already a national exemplar for the development and adoption of innovation. Over the next five years we will develop our clinical innovation system further and collaborate with the health technology sector to deliver innovation at scale for patients.
Underpinning our role as an NHS teaching hospital, we will work with our partners in the health and care system to plan, train and develop our people, ensuring they have the right skills to deliver outstanding care now and in the future.
An important enabler of outstanding care is being financially sustainable. Our objective is to become the most efficient teaching hospital in England, delivering a sustainable financial surplus so that we can continue to invest in our people, buildings and equipment.
That means delivering the best possible outcomes for the lowest possible cost; working closely with our commissioners on on jointly agreed priority areas of health care. Our aligned incentive contract exemplifies this approach.
We provide efficient and high-quality health care by reducing waste and continuously improving our financial processes through our value programme, Finance the Leeds Way. We benchmark ourselves against the best performing organisations and use dynamic tools such as patient level costing to support clinical teams to manage their resources.
Becoming more efficient means we have the resources to invest in our building and maintenance programme, renewing medical and surgical equipment and investing in our estate and digital health care.