Carol Kerrigan is a Ward Clerk on the Neonatal Unit at St James’s, and has worked for the Trust for 23 years.
“As the Trust has developed over the past few years, so has my role. I initially started working here in 1995 as a Ward Housekeeper and also joined up with the Nurse Bank as a Health Care Assistant.
“This led to me working on the Neonatal Unit, initially as a Health Care Assistant, and then, after a successful application, in my current role as Ward Clerk, whilst still being involved in the Nurse Bank.
“As a ward clerk my roles varies day-to-day, but include: meeting and greeting parents and visitors, maintaining safe staffing levels, making appointments for babies leaving our care, ordering equipment and keeping supplies up-to-date, working cross-city as and when required, and ensuring all relevant information on our electronic systems is regularly updated. Plus, the all-important tea and coffee making when required!
“The things I enjoy the most about working here are the daily challenges and the job satisfaction I gain from them. No two days are the same and my role is enormously varied.
“I am married with five grown-up sons and one grandson who constantly keep me busy. I like to relax after a busy day at work with a nice G&T and watch TV (especially Game of Thrones). I enjoy meeting my friends for a night out with a meal and a few drinks.
“My funniest story was when I dressed up as a kangaroo on Kangaroo Care Day, jumping up and down for photos with parents and staff. Kangaroo Care promotes skin-on-skin contact between babies and parents during their stay with us, which helps form the important emotional bonds that will last the rest of their lives.”