The Leeds Teaching Hospitals NHS Trust

Accessibility Statement

Accessibility statement for Leeds Teaching Hospitals NHS Trust

This accessibility statement applies to the website www.leedsth.nhs.uk. It does not refer to any other services on the nhs.uk domain.

This website is run by Leeds Teaching Hospitals NHS Trust. We want as many people as possible to be able to use this website. 

For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.  AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is:

We know some parts of this website are not fully accessible:

  • some headings are skipped meaning content may be missed by assistive technology
  • some links contain ambiguous text which may lack context when using assistive technology

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email communications.lth@nhs.net
  • call 0113 20 64625
  • write to: Communications Team, Trust HQ, St James’s Hospital, Leeds, LS9 7TF

We’ll consider your request and get back to you in 7 days.

If you cannot view the map on any of our hospital ‘how to find us’ pages, please call or email our Patient Advice and Liaison Service for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us: 

  • email communications.lth@nhs.net
  • call 0113 20 64625
  • write to: Communications Team, Trust HQ, St James’s Hospital, Leeds, LS9 7TF

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Any patient attending the hospital can request an interpreter. If you do require an interpreter please contact your clinical team, bearing in mind that it is not appropriate for family members to interpret for you.

Telephone, video and face to face interpreting is available, as well as British Sign Language (BSL). Please contact us before your visit so that we can arrange this. 

Find out how to contact us.

 

Technical information about this website’s accessibility

Leeds Teaching Hospitals NHS Trust is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018.

Compliance status

This website is not compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. The non-compliances and exemptions are listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons:
Non-compliance with the accessibility regulation.

Heading levels are sometimes skipped meaning screen readers may struggle to access information as efficiently as possible.
This fails WCAG 2.1 success criterion 1.3.1 (Info & Relationships - Headings)
We plan to review content to avoid skipping heading levels by December 2021. When we publish new content we’ll make sure our use of headings meets accessibility standards.

Non tabular information has been displayed using tabled meaning screen readers may struggle to access information as efficiently as possible.
This fails WCAG 2.1 success criterion 1.3.1 (Info & Relationships - Tables)
We plan to review content to avoid using tables for non-tabular data by December 2021. When we publish new content we’ll make sure our use of tables meets accessibility standards.

On some pages link text are ambiguous meaning they lack context for screen reader users such as displaying multiple “Read more” links. This fails WCAG 2.1 success criterion 2.4.4 (Link Purpose) and 4.1.2 (Name, Role, Value) We plan to review link text by December 2021. When we publish new content we’ll make sure our use of links meets accessibility standards.

Content that’s not within the scope of the accessibility regulations
Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By December 2021, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix digital copies of our staff magazine The Bulletin. Any new PDFs or Word documents we publish will meet accessibility standards.

Preparation of this accessibility statement

This statement was prepared on 11 May 2021. It was last reviewed on 11 May 2021.

This website was last tested on 11 May 2021. The test was carried out by FDP Agency.

We have chosen to test 12 pages initially due to them using significantly different page templates within the website’s content management system.

This statement was prepared after the initial accessibility development work had been completed. Accessibility training is being provided for content editors to ensure both currently and newly published content is accessible.

Further testing will also be done to ensure that newly published content is accessible.