Coming into hospital
When you arrive at your appointment you will be asked a number of screening questions. This helps us to keep everyone safe. The questions will check if you have any symptoms of COVID-19 and whether you have travelled to any high-risk areas recently.
Every time you come into hospital, remember:
Maintain social distancing - Keep a safe distance from other people where this is possible. Signs giving instructions are set out on the floor and walls of our hospitals – please look out for these.
Practice good hand hygiene – Avoid touching surfaces where you can and regularly wash your hands for 20 seconds when there is an opportunity to do so.
Wear a face mask – You should wear a face mask or face covering in our hospitals. Your mask should cover your nose and mouth. A face shield is not adequate protection so you should only wear one if you are exempt from wearing a face covering. If you don’t have one with you, please pick up a surgical mask from a reception area as soon as you arrive.
Arrive on time - We have spaced out appointment times to allow greater time for patients to be seen and to limit the number of patients waiting in a clinical area. It’s vital you do as much as you can to arrive precisely on time for your appointment and, if appropriate, arrange to be picked up on time too.
Having an operation or procedure
For planned health care such as operations and certain diagnostic procedures, you will receive specific advice relating to COVID-19. If you need to have a swab test, our team will be in touch to help you arrange this.
You will also be told if you need to self-isolate before coming into hospital. This advice may be different depending on the surgery or procedure you are having.