The Leeds Teaching Hospitals NHS Trust

Frequently Asked Questions

FAQ Poster 1

Can I have a paper survey?                          

Staff with an inactive NHSmail account, those who do not have an email address recorded on ESR, or are currently on maternity, shared parental, adoption leave, or sickness absence will receive a paper survey.

Can I have protected time to complete my survey?

All staff should receive protected time, and access to a computer/device, during their working hours to complete the survey.

My team is small - will the survey still be anonymous?

The survey is completely anonymous but at least 11 responses are required for a team/CSU to receive their own report. Any fewer than that and teams will be clustered together to preserve anonymity.

Are there any incentives to complete the Staff Survey?

This year, everyone who completes the Staff Survey online will receive a free Barista Tea or Coffee voucher for use across all LTHT sites. Those who complete a paper survey can also receive a free drinks voucher by following the QR code provided in their invitation. Not only this, but everyone who completes their survey this year will be entered into a prize draw for a chance to win a day’s annual leave for up to 20 lucky winners! The voucher and prize draw are organised by Picker. Simply complete the Staff Survey and Picker will be in touch.

Is the survey anonymous?

Yes, your feedback is returned directly to an independent external research company, Picker. Picker then collates and anonymises the data before sharing it with us. Any unique identification numbers or personalised links Picker uses in administering the survey are not shared with us; they are only used to allow Picker to send reminders to staff who have not returned a questionnaire and to ensure that survey responses are assigned to the correct NHS organisation.

How do we find out the results?

Regular updates will be provided throughout the campaign so CSUs can see how many staff have taken part in the survey. Once the survey window is closed, Picker will gather and theme the responses and a report will be provided to the Trust which will then be shared with individual CSUs. This normally happens in around February/March.

How will the results be used?

We use the results alongside other feedback received, such as through Wayfinder campaigns to help us to identify Trust-level priorities for the coming year. The Staff Survey results are also analysed at Clinical Service Unit (CSU) level so that individual leadership teams can work with colleagues to create improvements for their own areas. We will be encouraging all managers to have regular discussions with their teams around staff engagement, using their team’s Staff Survey report.

Where can I get more information?

For more information about the Staff Survey or for advice on engagement please contact Rachael Meal, Staff Engagement Lead via