Around the hospital
How to stay safe when you come to hospital
We want to make sure our hospitals are as safe as they can be for our patients and our staff. We have taken actions to limit the spread of Covid-19 whilst still offering our services to ensure you receive the care and treatments you need.
We ask all our patients and staff to do their bit, so it’s essential that you are aware of what you need to do to help limit the spread of Covid-19 before you come into hospital.
There are four main actions which you need to do every time you come to hospital. More detail on each of these can be found in the links below. Please take time to read through the guidance on these pages.
Every time you come into hospital, remember:
Maintain social distancing - Keep your distance from other people where this is possible. Signs giving instructions are set out on the floor and walls of our hospitals – please look out for these.
Practice good hand hygiene – Refrain from touching surfaces where you can, and wash your hands for 20 seconds when prompted or when there is an opportunity to do so.
Wear a face mask – You must wear a face mask or face covering at all times when in hospital. If you don’t have one with you, please pick up a surgical mask from a designated areas as soon as you arrive.
Come by yourself - Unless you need special assistance, please don’t bring anyone else with you to your appointment. This is to limit the number of people coming into our hospitals, and so limit the risk of transmission.
Arrive on time - We have spaced out appointment times to allow greater time for patients to be seen and to limit the number of patients waiting in a clinical area. It’s vital you do as much as you can to arrive precisely on time for your appointment and, if appropriate, arrange to be picked up on time too. If you arrive too early or too late you may be asked to leave.
Download the NHS COVID-19 app - The free NHS COVID-19 app is the simplest way to track and trace people who may have been in contact with someone following a positive test result. We have set up QR codes in public, non-clinical areas of our hospitals - such as cafes, shops and reception areas. When you are visiting our hospitals, please scan these codes if you remain within these areas for longer than 15 minutes.
We do not have QR codes in our clinical waiting areas, outpatient clinics or on wards. This is because we will use our patient information system to trace patients in these areas if required.