Arriving at hospital
Unless your letter asks you to come early for any preparation, please do not come early for your appointment.
Try to attend no more than 10 minutes before your expected appointment time. If you arrive earlier than this you may be asked to return nearer to your appointment time. This is to stop too many people being in the department at one time.
If you arrive late, your appointment may need to be rebooked for another date.
We ask that you attend the department on your own, if at all possible. If you need help with walking, communicating, or have other care needs, then no more than one carer or family member who lives at same address should attend the department with you.
If you need more than one carer to come to hospital with you, please contact the Trust Learning Disabilities and Autism Team on 0113 206 6836 who will discuss your support needs with you. Please also take a look at this easy read leaflet about coming for an Outpatient appointment.
Parents are asked that only one parent attends the department with their child.
If you are unable to attend the hospital for any reason, please contact us as soon as possible using the telephone number on your original appointment letter or by completing the online cancellation form. This is important, so that we can use that time to see other patients.