How Coronavirus is affecting hospital services
Covid-19: planned care update
Please attend your outpatient appointment, diagnostic test, day case surgery or operation as planned following the instructions provided in your letter. It is very important that you attend your appointment if you can so that we can provide you with the care you need. We have measures in place within the hospitals to safely provide your care.
Patient Preferences - managing your treatment during the COVID-19 pandemic
We are currently undertaking a review of all patients on our waiting lists so we can understand each patient’s current position and future treatment wishes.
If you have received a letter from our COVID response team, providing an XCode to quote, please complete your preferences on our online form.
If you have an appointment and haven’t received a letter, and you’re concerned about anything or would like to ask any questions, read more about attending your appointment.
You can also contact our Patient Advice and Liaison Service to discuss any concerns or questions.
Emergency Care (A&E)
Please consider all other urgent care services before attending A&E. You can get advice on the right service for your by calling NHS111. If you believe that you need a covid-19 test, please do not come to A&E - dial 119 for advice and information on booking a test.
if you do need A&E, our emergency department will assess patients for symptoms of coronavirus on arrival and stream accordingly, taking appropriate infection prevention and control procedures, and physical distancing measures.
Patients admitted through emergency departments are tested on admission, with a further test administered 5-7 days later if still in hospital.
We are returning to non-emergency services such as planned operations, outpatient and diagnostic procedures.
We are cautiously increasing these services, minimising the risk of transmission of coronavirus in hospital so that we can safely treat patients.
We have clinically prioritised urgent cases and cancers as well as those patients in vulnerable groups under our care and who now need review.
If your appointment, procedure or operation is urgent you will be contacted shortly. Please be patient if you are not contacted immediately, it means that following our clinical review there are other people whose treatment has been prioritised. We will get to you as quickly as we can.
Coronavirus has increased demand on the entire health service. If we need to make any changes to your appointment we will try to let you know well in advance - we will try not to cancel or postpone any appointments or procedures that have been booked. However, there may be times when we are not able to provide your care as planned.
If you are unable to attend the hospital for any reason, please contact us as soon as possible using the telephone number on your original appointment letter or by completing the online cancellation form. This is important, so that we can use that time to see other patients.
Leeds Teaching Hospitals and our staff are here for you. We will have measures in place to keep you safe. This is our top priority and we will ask you to help us by complying with some specific requirements.
Patient information leaflets
You will find more information for different types of hospital care here, including some in different languages