Safe care at hospital
We recognise you may have concerns about coronavirus (COVID-19). Where patients need to be seen in person we have changed our services to reduce the number of patients and staff you will see in our departments.
We have also increased cleaning between patients and introduced new signage to support social distancing.
However - If you or anyone in your household develops a symptom that might be related to coronavirus, please do not come into hospital. You must ring the booking team using the contact number on your appointment letter and we will rebook your appointment.
- a high temperature - this means you feel hot to touch on your chest or back (you do not need to measure your temperature).
- a new, continuous cough - this means coughing a lot for more than an hour, or three or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual).
- any loss or change to your sense of smell or taste - this means you’ve noticed you cannot smell or taste anything, or things smell or taste different to normal
If you think you have the symptoms of coronavirus, please use the online advice hub who can tell you if you need medical help.
Emergency Care (A&E)
Our emergency department will assess patients for symptoms of coronavirus on arrival and stream accordingly, taking appropriate infection prevention and control procedures, and physical distancing measures.
Patients admitted through emergency departments are tested on admission, with a further test administered 5-7 days later if still in hospital.
Some people are clinically extremely vulnerable and are at high risk of getting seriously ill from coronavirus (COVID-19). If you or anyone in your household has received a letter recommending shielding or have been told to shield by your GP or hospital clinician, please ring the booking team on the contact number on your appointment letter and we will rebook your appointment or provide further guidance.