The Leeds Teaching Hospitals NHS Trust

Letters to Loved Ones

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We recognise that it remains difficult for patients and their families whilst visiting continues to be restricted and that not being able to talk to loved ones has been causing significant distress.

Families and friends are able to continue sending messages to their loved ones while they are in our care and we will continue to deliver the letters until visiting is no longer restricted.

Emails can be sent to where the Patient Experience Team will print them, pop them in an envelope and deliver them, along with the help of our volunteers. Please include the patients full name, date of birth and ward (if known)


Letters may be delivered the following working day and we can no longer guarantee same day delivery for LGI and St James’s Hospitals. Please note that if there are extreme weather conditions, there may be a delay delivering the letters.
Letters sent on a Friday may be delivered the following Monday. Please note we are only able to offer this service Monday-Friday, excluding Bank Holidays. Please allow 2 working days for delivery at Chapel Allerton and Wharfedale Hospitals.

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