The Leeds Teaching Hospitals NHS Trust


Patient Experience Team

British Sign Language


JusTalk appThe BSL interpreter service is provided by the Leeds Society for Deaf and Blind People.  

Depending on the type and location of the appointment, a face-to-face interpreter can be booked, or a video consultation can be booked via the Justalk app .

We have received practical feedback from patients to say how we can help during COVID-19 and the video below shows some of the feedback and what we're doing to help, including the JusTalk app.

Interpreter on WheelsWe have set up a Befriending service for patients who use BSL who are inpatients and who are feeling isolated. On each ward the Patient Experience Team have provided an ipod with the JusTalk app. To connect to our friendly BSL interpreters, please contact ask a member off staff to contact the Leeds Society for Deaf and Blind People on 0113 246 9990 to arrange a chat.

We also have BSL interpreters available via our “Interpreters on Wheels” which is basically an ipad “on wheels”. This is mostly used in urgent situations (such as in the Emergency Department) and is a dial up service, so no booking required. These are located in up to 50 locations within the hospital.

 

Deaf Awareness During Covid-19

We are working with D/deaf and Hard of Hearing patients to raise awareness of what it’s like to go to hospital during Covid-19. This video covers some of the feedback we’ve received and what we're doing to help.

 

 

 

 

  

 

 

 

 

 

 

 

 

 

Useful Links

SignHealth also have a text service for Deaf people experiencing mental health crisis.

DeafPlus has a national online helpline staffed by trained advisors – both  BSL and text available.