The Leeds Teaching Hospitals NHS Trust

Patient Experience Team

Carers Leeds

Carers Leeds is an independent charity that gives specialist and tailored support, information and advice to unpaid carers from the age of 16yrs. Established in 1996, our team of expert support workers are dedicated to improving the lives of thousands of carers in Leeds. We deliver confidential one to one and group support that helps carers keep on caring. We have an office in the centre of Leeds, and also offer support in local communities, over the phone and online. As a first point of contact we encourage carers or professionals to ring or email our Advice Line which is open Mon - Thurs 9am - 5pm and Fri 9am - 4.30pm

Advice line: 0113 380 4300
Advice email:

Referrals can also be made via our Leeds Carers website.

Leeds Teaching Hospitals works closely with Carers Leeds to support carers when the person they care for is in hospital. Carers Leeds has Carer Support Workers based at St James’s Hospital (8th floor Gledhow Wing), although they also cover Leeds General Infirmary, Chapel Allerton and Wharfedale hospitals and can arrange to meet with carers at any of these hospitals.

Our hospital-based Carer Support Workers can support anyone who is a carer for a patient in one of the above hospitals or if the carer themselves is in hospital.  Much of the work focuses on involving carers in discharge planning and making sure that the views of carers are taken into consideration. We ensure carers are informed about services available to them in the community, support carers to find care homes or support at home, provide information to help carers get a break from caring and check that carers and the person they care for are receiving the correct welfare benefits. If you are a carer of someone in a Leeds Teaching Hospital you can refer yourself to Carers Leeds using the information above or ask a member of ward staff to contact our hospital-based team on your behalf.

Our Hospital Support Workers are:

View the Hospital Support Postcard

Emergency Planning for Carers

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Sudden unexpected events or emergencies can be scary and stressful, and most of us simply hope they never happen. However, making a plan can:

  • encourage you and the person you care for to think about what you both want to happen if you are suddenly unable to provide the care you normally provide due to an emergency
  • help identify people who will step in at short notice (emergency contacts)
  • provide important information that will help someone to take over caring.
  • give you and the person you care for peace of mind

Find out more about the main ways carers and the people they care for can think about and plan for emergencies.

The Carers Leeds website has more information about all our services and events.