The Leeds Teaching Hospitals NHS Trust

Patient Experience Team

Our work with Healthwatch

Health watch Leeds have published the Peoples Voices Group report on digitising Leeds:  This real-time briefing is designed to give an insight into how people in Leeds are experiencing digital inclusion and exclusion as of autumn 2020.

This report focuses on the Communities of Interest network and their observations of the digital barriers they face, the innovative work they’ve done to overcome these since March and the support they need from the city to ensure everyone can access services the way they need to.

HW Digital Inclusion








It follows on from the report the People’s Voices Group (see below) published in July 2020.

Please click the link below to view the Healthwatch Leeds report on Digitising Leeds:

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Healthwatch has developed a guide for Making your communication with service users accessible and inclusive

The guide is based on the information and good practice gathered from the Inclusion for all partners in which the Trust is involved. It is intended to help health and care professionals, such as GPs and social care teams to make their communication with service users more accessible and inclusive.

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 Please click here to view the document