The Leeds Teaching Hospitals NHS Trust

Carers Support

Covid19: Support and Guidance for Carers
Issue 7 of “Covid19: Support and guidance for carers” has been published. New/updated content in this issue is mainly focused on the new three level risk alert model which Leeds along with the rest of West Yorkshire, has been placed in the “high” alert level. Please download the Leeds Carers Partnership Covid19: Support and guidance for carers pdf for further information.

Not everyone realises that “in looking after somebody” they have become a carer.

A carer is someone who, without payment, cares for a friend, family member, neighbour, or in fact anybody who could not manage without their help. This could be due to age, physical or mental health issues, substance misuse or disability.

Carers come from all walks of life, can be all ages and are in different caring situations; often they have other commitments such as work, family and study. We value the important role that carers play and know that being a carer can sometimes be difficult, demanding, both physically and emotionally, and isolating.

The Leeds Teaching Hospitals welcome applicants with lived experience of providing unpaid care and/or support to a family member or friend with a disability, health condition, frailty, mental health problem, addiction or other health and care needs.

If you care for other people you may be worried about how to ensure care for those who rely on you – either your dependants at home or others that you regularly visit. Let your local authority know if you provide care, or support someone you don’t live with.

Please read the recent NHS guidance for carers: Unpaid working carers in the NHS at the time of COVID-19 and beyond 

How to identify working carers

Identifying and supporting working carers, particularly with the additional pressures of responding to the COVID-19 pandemic, is a key focus of the NHS England & Improvement and Employers for Carers campaign to highlight the Working Carers Passport scheme. To support this initiative two new competencies, which can be assigned to employees either by themselves, by managers or their HR team, have been added to ESR. Using competencies allows us to very quickly utilise existing functionality to enable employees to identify as a working carer or a holder of a working carer passport. Managers and HR teams can then work to ensure the support needed is available to them.

To find out how to add the competency to ESR please download the Electronic Staff Record Programme pdf.


A Carer Passport provides a way for you to explain to your manager about your situation so they understand the flexibility you need. Then if you change manager or team, the Carer Passport provides a straightforward way to carry that flexibility and support into your next role, without having to repeat the same conversations.

A Carer Passport is a discussion about flexibility. This conversation will generally involve balancing the needs of the individual with the needs of the business.

If you are a carer please contact Alison Munro on email:

Let's Talk About Caring

Carers Passport



To access the training you will need to create an account with Employers for Carers (EFC) Digital. The membership code is DNHS9725

E-Learning for Carers

Top Ten Tips for Carers



Employers for Carers E Learning for Managers

An E learning training session for managers run by Employers for Carers can now be directly accessed through ESR. Just type carers into the learning search bar and it will be there (see screen shot). Great for training our managers on working carers and how they can support them.

To access the other training you will need to create an account with Employers for Carers (EFC) Digital. The membership code is EFC9725

Managers E-Learning Carers and Law

Top Tips for Supporting Working Carers

Managers Handbook - Supporting Carers

A Managers Checklist - Building a Culture of Trust



Employers for Carers (EfC) has a lot of useful information to support employers who are committed to supporting working carers and is backed-up by the specialist knowledge of Carers UK. The key purpose is to ensure that employers have the support to retain and manage employees with caring responsibilities.

Starting the Conversation - Toolkit

Having the Care Conversation

Carers Leeds Staff based in the hospitals: Hospital Support Card 

Lorraine Lumb

Hospital Dementia Carer Support Worker

07854 481 024 


Caroline Howarth

Hospital Liaison Support Worker 

07794 140 418

My Covid 19 Discharge Toolkit

This toolkit is for anyone who is looking after someone with Covid 19 who has been discharged from hospital. The document has a range of resources and support to help both carers and their loved ones to stay well and manage their health and wellbeing. Please download the Covid 19 Discharge Toolkit pdf for further information.

Please find more information about support for carers on the following pages:

Carers Leeds

Carers UK

Support for families caring for someone with Dementia

We know this is a worrying time for families looking after someone with Dementia. Dementia UK have created a hub on their website with a range of advice about COVID-19 and how to look after someone with dementia during this time.

Please download the Useful Resources for Dementia pdf for further information.

Please download the Dementia Carer Resource pack from LYPFT pdf for further information.

*Dementia Training Via Zoom sessions*