Business Management and Administration
Service & Business Management
The Business Management & Administration section is led by a service manager who provides management services which are designed to lead, plan, measure, monitor and control Medical Physics & Engineering business activities which are aligned to the organisations purpose and strategic direction. The aim is to ensure our services meet operational, financial, regulatory and legal requirements in order to deliver the organisations goals and objectives effectively and efficiently. In addition the Service Manager also leads on the provision of service agreements and contracts to external customers and organisations both within the NHS, Academia and to our commercial customers.
With an on-going focus in the Department on improvement this Section leads on the delivery of the Departments Service Improvement Programme and inter-dependent improvement work streams and works hard to develop further commercial and non-commercial business.
Working in partnership with scientific and technical colleagues, with clinical staff, service commissioners and users of our services general management support is also provided for key service developments and service redesign and to ensure delivery of operational service targets.
The section also manages the Trust’s Medical & Scientific Equipment Programme and the PFI Equipment Plan. In addition to the Service Manager the management team comprises of a Business & Equipment Contracts Manager who is responsible for operational management of the Managed Equipment Service (MES) contract within the Bexley Wing.
The MES provides the large medical equipment, such as CT scanners and other large radiology systems, as well as linear accelerators.
The Administration team is led by the Department Service Manager and provides a complete comprehensive administrative and secretarial service to the Department across four sites along with patient administration support to Rehabilitation Engineering clinics at Chapel Allerton Hospital and to the Thyrotoxics patients seen at St James’s.
The Administration team supports all our staff and Trust colleagues with general administrative tasks in line with Trust policies including the provision of logistics, procurement, patient administration, finance and human resource services.