Our Patient Experience Team supports patients with both compliments and concerns that guide our staff to continually improve our care. The team works hard to communicate with compassion and coordinate responses to patients as quickly as they can.
During patient experience week 29 April – 3 May, we will share stories from patients to highlight some of the great feedback we have received. Watch the videos below to see how teams have made their own improvements to enhance patient experience.
Throughout the week, staff will have the opportunity to participate in training and workshops to learn more about how best to support patients.
If you have something you would like to raise with us, please share it with us.
Agata received care at the Leeds Dental Institute and forged a partnership with her clinician to manage her pain. Agata’s story
Donald shares his experience of laser treatment for a severe skin condition and the impact this has had on his life. Donald’s story
David describes how Mike (a volunteer) intervened when he suddenly began to experience chest pains in the hospital reception. David’s story
