The Leeds Teaching Hospitals NHS Trust

Patient Stories - Full List

#treatmewell Reasonable Adjustments at LTHT - March 2019

March 2019 treatmewell v2






This patient story explained how people with a learning disability and/or autism may experience hospital and talked about the importance of reasonable adjustments for disabled patients. Examples of reasonable adjustments that can be made across the Trust were presented by volunteers with a learning disability and/or autism at the end of the video included examples such as “give me enough time” and “speak clearly and use simple words”.

Celebrating Volunteering - January 2019

January 2018 Volunteering v2






This patient story described a number of volunteers who had supported the Trust during winter 2018.  It showcased a range of activities they had undertaken such as helping out at meal times, being a helping hand and a person for patients to speak to. The volunteers described how rewarding they had found their experiences within the hospital and the challenges they face.

Care of a Patient With Complex Needs (AMS) - November 2018  

November 2018 Care of Patient with complex needs v2







This patient story explained how the abdominal, medicine and surgery CSU had responded to the reported experience of a young woman, Becky, with complex needs who required regular admission to their wards. The patient had shared their concerns originally with Healthwatch Leeds and this story was a good example of how the Trust had collaborated with Healthwatch Leeds to ensure an improved patient outcome was achieved.

Maggie: A Valued Member of the Critical Care Team - September 2018







This patient story described a new initiative in Critical Care which involved the introduction of a volunteer and their PAT dog, Maggie, into the department.  The video showed how successful Maggie has been in providing distraction to patients and relatives in difficult situations.  Maggie has also improved morale in the department as staff enjoy the weekly visits and the difference they make to the people they are caring for.

Endoscopy Introduction: The Patient Journey - May 2018

endoscopy may 2018 





This patient story was made in response to patient feedback in the endoscopy department. Patients had described not knowing what to expect when undergoing an endoscopy and the film was developed to improve patient understanding of the endoscopy journey.