Some patients on our wards are now able to receive one visitor per day for a one hour visit during the hours of 2pm to 4pm. In most cases the visitor can be a different person each day.
These new visiting rules do not apply on all wards and a number of restrictions remain in place so please check with the ward first.
Unfortunately we are unable to accommodate visitors to wards where patients have Covid-19 and where patients have been in a period of self-isolation before coming to hospital for an operation.
If you would like to visit your loved one, you will be able to book a slot with the ward team. This is so that we can safely manage the number of visitors coming to the wards at one time and protect our patients.
Please do not arrive unannounced. We will not be able to admit visitors to the wards without a pre-booked visiting appointment.
We will try our best to ensure that every patient can receive one visit per day but in busy periods this may not always be possible. Please bear with us as we continued to protect our patients from Covid-19.
Please DO NOT visit hospital if:
- you are showing any signs of Covid-19 (new continuous cough, high temperature, loss of taste or smell)
- you are self-isolating with other people showing signs of Coronavirus or anyone who has been contacted by the Test and Trace programme.
There are some exemptions from these visiting arrangements:
- Patients at the end of their life will be allowed two visitors, if this can be safely accommodated within the ward/area.
- Patients who need help with communication and/or to meet the patients’ health and social care needs may be accompanied in hospital.
- Children will continue to be enabled to have one parent visiting / resident with them at any time.
- Women will continue to be able to be accompanied by one birthing partner.
In all instances, please speak to the ward team to discuss and agree a visiting plan for your loved one.
Keeping yourself and others safe during your visit
It is really important that you follow the following safety measures if you plan to come to hospital:
- You must wear a face mask or covering when coming into hospital, even in the corridors and communal areas.
- You should wash your hands with soap and water or use the alcohol hand gel as soon as possible after entering the hospital and again when you enter the ward. Please follow the instructions by the sink.
- You must stay distanced from staff, other visitors and patients whilst on hospital grounds. This means staying 2m away from people wherever possible, taking the stairs instead of the lift if you can, and following one way systems.
- You will be asked to wear a surgical face mask on the ward and this will be provided to you. The ward team will explain how to safely put on, take off and dispose of masks and any other protective equipment you are asked to wear.
We are pleased to be able to welcome some visitors back to our hospitals with these restrictions and exemptions in place.
We thank you for your co-operation at a time where we accept it has been difficult for people to keep in touch with loved ones who are in hospital with these restrictions in place.
We know that you will be eager to visit our hospitals, but we are having to reintroduce visiting in a limited and phased way so we ensure it is done safely with everyone maintaining social distancing, wearing masks, following strict hand washing advice and following other government advice.
Ward numbers, location and telephone numbers are listed on the find a ward, clinic or unit page.
Meal times matter - information for visitors
At LTHT we recognise that food and drink is essential for our patients' wellbeing and recovery.
Many of our wards operate a protected mealtimes policy. This means that we try to ensure our patients are able to eat and enjoy their meals without unnecessary interruption and our ward staff are able to focus their time on assisting patients to eat and monitoring their nutrition.
Patients will still be able to see a doctor or other healthcare professional if they urgently need to and pre-arranged or urgent investigations or treatments will still take place.
How visitors can help
If you are visiting a ward displaying a Protected Mealtimes Poster, please respect this request and visit relatives or friends outside of these times where possible.
Visitors are very welcome to come onto the ward at mealtimes if they wish to provide assistance or encouragement with meals to their friend or family member.
If you are not supporting your friend or family member with their meal, you may wish to use this time to visit one of our food outlets for a meal or drink yourselves.
Visitors should avoid ringing the ward at mealtimes, this will enable a calm atmosphere where the nursing teams can focus on assisting their patients with uninterrupted time to eat and enjoy their meal.
Please ask the nurse in charge for more information on ward mealtimes