Information:
We would like you to tell us if something has made you unhappy in hospital, so we can help.
Who can you tell?
- Your parents
- Other family members
- Carers
- Nurses
- Doctors
You can tell these people or you can talk to someone in our team…
Patient Advice and Liaison Service (PALS)
What happens when I contact the team?
- You can get in touch with PALS. We will talk to you about why you are unhappy and may be able to sort it out for you there and then, but…
- … if we need more information before we can sort it out we’ll let you know what will happen next.
- Once we have looked into this our Chief Executive Phil Wood, can send you a letter to explain everything if you wish.