Hearing aid repair centres

How to get your hearing aid repaired

Aftercare and hearing aid repairs are available at the following health centres around the Leeds area, by Appointment Only.

To book an appointment for a hearing aid repair or hearing aid service please ring: 0113 5181823

Or

Email: [email protected]

 We offer appointments at the following clinics:

  • Wharfedale Hospital – lower ground floor
  • Holt Park Clinic – LS16
  • Thorpe Park Clinic – LS15
  • Armley Clinic – LS12
  • Pudsey Health Centre – LS28
  • Hunslet Health Centre – LS10
  • Wetherby Health Centre – LS22
  • Yeadon Health Centre – LS19

Drop-Off Hearing Aid Repairs and Services

We offer a drop-off hearing aid repair service at the Hearing and Balance Service based at Seacroft Hospital. As you enter the Hearing and Balance service you will see a station where you can fill in a request form, place your hearing aids and the form inside an envelope and leave it for one of our team to look at for you. As soon as we have actioned your request, one of our team will contact you to advise that it is ready and arrange collection with you.

We aim to get your hearing aid/s back to you within 5 working days. Please note we do not open on weekends.

Please see our Common Faults with Hearing Aids page as you might be able to rectify the problem at home.

Any Qualified (NHS) Provider (AQP) Sites and Hearing aid aftercare services

Please note that we are unable to service or maintain hearing aids obtained from other hearing aid providers and we are only able to supply batteries to those who produce a Leeds Teaching Hospitals’ hearing aid battery issue card. 

If you have obtained a hearing aid privately or through an AQP (Any Qualified Provider) service you will need to contact them to help you with any aftercare services, repairs and battery supplies. Some of these AQPs are:

When provided with an NHS hearing aid, your after care services including repairs, general maintenance, sound adjustments and battery and tubing replacements should be supplied by your provider for a minimum of 3 years. At the end of 3 years your GP can refer you to another service OR you can speak with your provider should you wish to carry on with their hearing aid care.

Please check with your hearing aid provider how you contact them to arrange appointments (if required) and how often they recommend you see them for a hearing aid service. At Leeds Teaching Hospitals we suggest having your hearing aid/s serviced every 6 months. At this time you should be due a new supply of batteries and/or tubing. You can either contact us to book an appointment with an audiologist at one of our after care services around Leeds OR you can drop your hearing aid/s off at our ‘drop-off’ station based at The Hearing and Balance Service, Seacroft Hospital Monday-Friday 08:30 – 5pm. You will then be contacted when your hearing aid/s is/are ready to be collected.

Battery Replacements

We advise that you dispose of your used hearing aid batteries in a battery bin which you can usually find at your local supermarket, hearing aid repair clinic or waste disposal units.

You can obtain replacement batteries at the hearing aid repair clinics from main reception by producing your Hearing Aid Battery Issue Card.

You may find that you are unable to obtain replacement batteries without a battery issue card.  Please contact us if you have lost or not received one.

Please note that the average life-span of a battery is around 5 to 7 days. If you are worried that your batteries are not lasting very long, please book an appointment at one of the hearing aid aftercare/repair clinics and we can check your hearing aid/s.

Hearing Aid Repair Appointments:  0113 5181823

Email:  [email protected]

For further information or help in using or maintaining your hearing aid/s please visit C2 Hear Online where you can find some helpful ‘how-to’ videos and general hearing and hearing aid information.

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