Quality and Performance
Our patients expect the highest quality care and we know that high quality goes hand in hand with efficiency. The best run hospitals do not make improvements in one area at the expense of the other so even as we seek to deliver health care in efficient ways we will continue to improve the quality of care we provide for our patients.
Every week a member of the Trust Board undertakes a leadership walkround to support our quality objectives. This is an opportunity for them to meet with patients and their families as well as staff, to talk to them about their experiences and the care we provide and to discuss any concerns they may have. Where concerns are raised, we take action to deal with them quickly.
Our Quality Account for 2018/19 has been developed with our staff, stakeholders and partner organisations, including clinicians and senior managers, commissioners at NHS Leeds Clinical Commissioning Group (CCG), and Healthwatch Leeds. This outlines our work to improve patient safety, clinical effectiveness and the patient experience. It has been approved by the Trust Board.
More detailed information can be found in our annual report.