The Leeds Teaching Hospitals NHS Trust

The Leeds Way

We are committed to delivering the highest quality and safest treatment and care to every patient, every time.

Our vision is to be the best for specialist and integrated care.

Our staff helped to define the values and behaviours that we should work to so that we can achieve this vision. This has become known as The Leeds Way, and forms the foundation of our culture, our ethos and how we work every day.

The Leeds Way values are: patient centred, fair, collaborative, accountable and empowered.

Since its launch in 2014, The Leeds Way has become embedded in everything we do at LTHT. We have received positive feedback from the Care Quality Commission about how it filters through every part of our organisation, and it has seen us improve year on year on staff engagement in the staff survey.

The Leeds Way is who we are and what we believe. It defines how we work to deliver the best possible care and outcomes for our patients. The Leeds Way is about listening and being inclusive and taking on board the very best ideas out there.

The Leeds Way was developed by our people, using crowdsourcing technology to undertake our largest staff engagement programme.

There are well recognised links between engaged staff and improved patient care so we need all of our staff to believe in our vision and values to help us achieve our goals. We asked them to describe the behaviours and leadership they believed were needed to be the very best and to achieve our vision.

The strength of The Leeds Way is that it has been created by our people.

Our nursing, midwifery and allied health professionals have also launched ‘Caring The Leeds Way’ making a professional commitment to live our values in caring for our patients.