Providing the very best patient-centred care is at the heart of everything we do and our people are integral to this.
We operate a clinically-led structure, which means that doctors, nurses and other healthcare professionals make the decisions on how we run our hospitals. Our Clinical Service Units (CSUs) deliver our services and they are led by a triumvirate team, including Clinical Director, Heads of Nursing or Profession and General Manager. Each CSU has their own clinical focus and is responsible for delivering the highest standards of quality, safety and financial performance for their service.
Providing high-quality care and running effective services is very much a team effort. As well as nursing, medical and scientific roles, our dedicated Estates and Facilities teams provide a number of support services and our corporate functions contribute to the smooth running of the Trust. These include Finance, Informatics, Human Resources and Patient Administration who work in partnership with the CSUs to deliver the best possible services for our patients.
Our people work in a variety of roles across the Trust and each one of them plays a role in making our hospitals the best they can be.
We know that a good working environment for our people means better care for our patients so we work hard to ensure that everybody has the chance to make their voice heard. We are one of very few Trusts to open up our NHS Staff Survey to every member of staff and we have one of the highest appraisal rates in the country. This means we have a reliable way to gauge staff opinion and can confidently build on their feedback to make LTHT an even better place to work.
Developing the best workforce
If we are to achieve our vision to be the best for specialist and integrated care, we need to develop a highly-engaged, high performing workforce and a patient-centred culture.
Our people means everybody who works in our Trust to deliver our services - staff, students and volunteers. It is important to us that every one of them feels empowered in their roles and able to influence decisions.
We do this by actively engaging with our people and by listening to their views and ideas. New starters to the Trust complete Corporate Induction on their first day of employment and are personally welcomed by the Chief Executive.
We are incredibly proud to have some of the world’s leading experts working in Leeds, who continue to receive the very highest accolades in their fields and we celebrate these regularly.
We are also committed to recognising, celebrating and sharing the successes of all individuals and teams who demonstrate a commitment to patient care and living The Leeds Way.
Highly trained people
It’s important to us that all of our people, whatever their role, are given access to the best personal and professional development opportunities. Highly-trained staff are vital in delivering exceptional treatment and care. We provide significant investment in training, including coaching and mentoring programmes to develop skills and performance. We also offer customer care courses which help support staff in caring for our patients.
We received the Health Education England Talent for Care Employer Award, which recognises the high quality training and education we provide to our people working in supporting roles.
The health and wellbeing of our people is incredibly important to us. We provide access to healthy food, gyms and exercise classes and recognise the importance of a mentally healthy workforce.
We are the top NHS apprentice recruiter in Yorkshire and the Humber and have around 300 apprentices in the Trust. They work in a variety of roles, including clinical support, administration, pharmacy, medical education, medical physics, engineering and gardening. We have also been named the National Employer of the Year by the Learning and Work Institute for our apprenticeships programmes.
Effective leadership is key to delivering the best possible services. We provide ‘Leaders in Leeds’ training programmes to develop essential skills for leading our diverse workforce. This covers all areas of management, including our clinical leaders who play a vital role in the development of our organisation. Our training programmes give our people the skills and knowledge they need to not only work within our organisation but to embrace our culture and live The Leeds Way.