Martin Thawe, Clerical Officer in A & E
My job involves booking in patients to be seen in the Accident & Emergency department. We welcome walk-in patients and those arriving by ambulance. We also deal with various types of enquiries from families and medical staff within the hospital. We arrange patient’s follow-up appointments and manage the electronic filing system.
I am passionate about technology and have been studying part-time. I am in the final year of a Computer Science degree.
The best thing about my job is that each day is different and that I interact with a lot of different people.
I would recommend people volunteer for a few days before they start, this would give them an insight on what it feels like to be part of the team. I would also encourage starters to ask as many questions as possible on any areas they are not sure about as this will improve their understanding of their work areas.