Below is a guide to troubleshooting problems with your child’s hearing aids:
No Sound
Dead battery or hearing aid on the wrong program?
Replace battery
Blocked sound outlet?
Remove the earmould, if the aid appears to work there may be a blockage in the tubing. Clean the earmould or replace the tubing.
Hearing Aid Whistling
Is the hearing aid inserted properly?
The earmould may be too loose
Arrange an appointment for a replacement earmould to be made.
Sound is Distorted
You can perform a listening check on you child’s hearing aid (see step 3 in the video below), you will have been provided with an ear piece to do this by the Hearing and Balance Centre. If the sound is distorted please book an appointment at the Hearing and Balance Centre to arrange a replacement hearing aid.
Contact us
The Hearing and Balance Centre is based in Brotherton Wing, Leeds General Infirmary.
For appointments or information please telephone 0113 3922484.
Email the Hearing and Balance Centre.
External Links
The NDCS provides information on looking after your child’s hearing aids.
The AussieDeafKids website has some good information on dealing with whistling and feedback in hearing aids.